What Our Clients Are Saying About Us...

Pacific Home Comfort Experts has been to our home on numerous occasions to install a new furnace, programmable thermostat, gas dryer and gas fireplace and for annual servicing of our furnace and air conditioning. They are always very professional and take pride in their work. We would not hesitate to recommend them to family, friends and co-workers.

Very good service.

We have recommended Pacific Home Comfort to our friends. Great experience with your company.

I was very satisfied with the service you provided. My concerns were addressed. I was glad that your technician took the time to come over even late at night. He took the time to educate me about various heating options and analyzed and solved the issue immediately.

Very knowledgeable and very helpful. We are happy with your quality of work, service on the phone and at our home. You are a company that we would refer to our friends.

A great company to deal with. Your technician was friendly, courteous and knowledgeable.

Great company overall. Attention to details.

Very professional, courteous, knowledgeable and overall easy to work with! Baldwin’s insight and suggestions on the project were very helpful and informative. Also, the workmanship and dedication of the job was first class! Thank you.

Very Professional, precise and very good workmanship.

Absolutely fabulous service. Able to service right away!

Service is good, professional, prompt and reliable. Took the time to explain each step of the installation. Was initially referred to us by a relative. Would have no hesitation to refer him to friends or relatives.

Very satisfied with the performance. Highly recommend and excellent customer service, very friendly, we were treated as if we’re part of the family and not just a customer. We’re very much satisfied and happy with everything that was done. It was a job well done and keep up the good work.

Excellent impression of the company. Baldwin was very helpful & patient and took the time to help Donald with the dishwasher. Baldwin was extremely competent and knowledgeable.

Overall very impressed with Pacific Home Comfort. Installation went well. All team members were knowledgeable and hard working.

Reliable, trustworthy.

I felt like a long time friend or a member of your family. I felt free to ask questions and got the answers courteously. Thanks.

Very knowledgeable. Prompt service both on the phone and in person. Quality of workmanship. The fact that Baldwin pointed out the problem with the old water heater thus avoiding a potential water problem.

Very customer service oriented. All the technicians were very professional and ethical. I have recommended my brother in law and believe he purchased the same furnace as me.

Excellent service provided by Baldwin

We’ve used Pacific Home Comfort several times for gas furnace replacement, running a gas line to our BBQ, replacing the fan in our AC a few years ago. Terrific service! What a time for the AC to quit now with temps running 33 Celsius. Called and left a message for Baldwin. Said that the unit was 20 years old and we’d probably end up needing a new one. Despite being swamped with service calls and installs, Baldwin managed to fit us in same evening. Arrived after 10pm which was fine with us! Checked out the outside unit ... turns out it was just a fried capacitor which he replaced in about 3 minutes. Instead of sweating it out for days, we were back in cool comfort. We plan to talk to him about a new, more efficient unit before next summer. Top notch service every time!

Pacific Home Comfort Experts is very professional, quick and has reliable service. We were happy with the service at our home.

We are very satisfied with your company. We were impressed with the expediency and level of service. All staff was qualified, knowledgeable and professional. You are a company we would refer to our friends.

Good work and honest. We are very happy with your company. We would refer you to friends.

Your company is very reliable and efficient. Very courteous and I am very happy with the total handling of the job. I am very happy with your technicians efficiency.

I can rely on your company answering my call in a short time.

Reliable service, fast and efficient. Thank you for accommodating us so quickly. Very much appreciated! Happy with the level of service provided by your technician as well as the attention and follow up from your office. Great team!

Excellent company!

Exceptional Service.

We are very happy. Thank You.

Good service and knowledgeable.

You can count on the quality of their work. Highly recommend to others. The quality of work was professionally done. I’m very happy on how he handled my needs and requests.

We are extremely happy with the work carried out and would recommend the company to all. Baldwin was the nicest guy in every way and he explained everything, he was the essence of politeness. Top marks to him.

Confident in your abilities. Took the time to explain and answer questions.

Prompt service.

Well informed about your products. Our questions were answered accordingly. Very approachable and friendly staff.

Very good company.

Am confident that the work will be done right and if there should be any problem in the future, you are ready to correct/rectify. Confident in the quality and durability of service done. We have referred your company to friends and family.

Good company, professional and efficient. Took the time to answer all questions and concerns. A very comfortable customer experience overall.

I am happy I found Pacific Home Comfort Experts. I have recommended you to a family friend and told him, I highly recommend to go with Pacific...you will not regret choosing them.

After purchasing our house 2.5 years ago, we knew we were going to need to replace the 20 year old furnace and air conditioner. After getting several quotes from different companies, Pacific Home Comfort was recommended to me by a co-worker who had extensive HVAC work done. Baldwin provided me with a very competetive quote for top quality equipment (both high efficiency units). During the initial consulation, Baldwin showed me pictures of past installs to outline the quality of work his company has done on previous jobs. He answered all my questions fully during our meeting and after the positive endorsement from my co-worker, I selected Baldwin and Pacific Home Comfort. After notifying Baldwin, he promptly arrived around 9pm one evening (based on my schedule) to take final measurements and we scheduled the install date. Baldwin and his crew arrived promptly on the day of install at the time he advised. They worked for the entire day, completing a very professional install leaving me VERY satisfied. Baldwin's price was very fair compared to all of the quotes I received. His crew was top notch and the install was as good (or better) than I had hoped for. In a job where the install carries just as much importance as the equipment itself, I was extremely happy with selecting Baldwin and Pacific Home Comfort. I would strongly recommend him to anyone and I would not hestiate in calling Baldwin again for any future needs.

Hardworking, honest, integrity, thorough, knowledgeable and fair. We are grateful that we were referred to your company and we would highly recommend you to friends and family.

We were happy with the quality of your work. As well as the service on the phone and at our home. It was a pleasure to have such a professional team in our home. I was impressed with the workmanship.

Excellent company I trusted your company to do all my home comfort needs. Your Technician was a pleasure to deal with.

The technician was very professional, courteous and pleasant.

We were happy with the quality of work you provided, the service on the phone, and the service we received at our home. Very good company.

Very professional, very pleasant. Baldwin was very courteous and helpful.

Reliable and efficient. I am confident that they give quality service. Very satisfied with Baldwin’s work.

Reliable, knowledgeable and honest company. I’m very happy with the honesty, reliability and the accountability Baldwin showed. I’m in the real estate business and I will definitely refer your company to my clients.

Reliable and immediate service.

Very efficient, honest and the technician was friendly and actually listened to our complaint on the furnace. Very content with Baldwin and would welcome him back to other service. Baldwin is the kind of technician you can depend on.

Very professional.

Very good. The technician is an excellent representative of the company. He clearly wants my business and tries to accommodate my needs. Baldwin is very courteous, helpful and communicated what he was doing during the diagnostic and repair.

Baldwin was an excellent representative for your company! I would definitely use your company again based on the service he provided. Baldwin was punctual, professional and very thorough.

Your company is a very professional one, you carried out everything you promised and on the schedule you agreed to. The schedule was adhered to and the cooling distribution problem was solved.

Good work and honest.

Honesty and integrity was very much valued. Baldwin was straight-up and to the point about his opinions with the product and we felt he was looking out for our best interest. Baldwin was also willing to over extend his time to make sure we were satisfied and comfortable with the service. He was knowledgeable and professional. Thanks!!

I am very happy with the professional work done by Brian.

Very professional and prompt. All the members of your company were helpful and professional.

After many research and other company quotes. Your insight and knowledge helped me decide your services and product was the right fit. I couldn’t be any more correct. The technicians that installed my furnace were prompt, courteous and very professional. The workmanship and knowledge was second to none and exceeded my expectations to detail. We are now enjoying the quality of the work and product. I have no hesitations recommending your company to anybody.

The service was efficient and professional and timely. A service report was prepared and items checked and repaired were fully explained. I will be getting the air conditioner serviced this spring.